Help and FAQ

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Germany

€

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United Kingdom

£

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United States of America

$

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España

€

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México

$

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France

€

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Italy

€

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Jimmy Lion

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  1. Jimmy Lion - EU Support Customer Portal
  2. ORDERS

ORDERS

  • What payment methods do you accept?

    We accept MasterCard, Visa, American Express, Discover and Paypal.

  • What if I need to change my order?

    Once an order is processed by our warehouse, we are unable to make any changes to quantity, sizing, shipping option or shipping address. We process orders quickly, but we’ll do our best to accommodate any changes to your order if possible. The best way to change or cancel an order is to send us an email at hello@jimmylion.com

  • I haven't received any order confirmation, is everything okay?

    Once your order is completed you'll receive an order confirmation email. If you haven't received any in your inbox, please check your spam/junk folder. If you can't find it, send us an email to hello@jimmylion.com and we'll send you a copy.

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