• Do you offer free shipping?

    We offer free shipping on orders over 40€ to the following countries: Austria, Belgium, Czech Republic, Denmark, France, Germany, Hungary, Italy, Luxembourg, Netherlands, Poland, Portugal, Slovakia and Slovenia. The cost will automatically be discounted upon checkout.

  • How can I track my order?

    You can track your order through the link provided in your shipping confirmation email. You can also sign into your account on www.jimmylion.com using the email address and password you used during checkout. Your info is all there!

  • When can I expect my order?

    Within 3 to 10 days depending on the city of destination. Orders received by 11:55am will be delivered on the same day. Please notice that the shipping companies do not deliver during the weekends and that transit time for shipments to remote areas may be longer. We also inform you that according to your country's customs policies, customs duties may be added and collected before you are able to receive your shipment.

  • Where do you ship?

    From our EU online store we currently ship to Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden and Switzerland. For other countries visit Jimmy Lion's international online stores.