• Do you offer free shipping?

    We offer free shipping on all orders over 50$ (Standard Shipping) and the cost will automatically be discounted upon checkout.

  • How can I track my order?

    You can track your order through the link provided in your shipping confirmation email. You can also sign into your account on www.jimmylion.com using the email address and password you used during checkout. Your info is all there!

  • Where do you ship?

    From our Rest of the World online store we currently ship to Australia, Brazil, Canada, China, Hong Kong SAR China, Indonesia, Israel, Japan, South Korea, Lebanon, Malaysia, New Zeland, Philippines, Russia, Singapore, Thailand, Taiwan and South Africa.

  • When can I expect my order?

    Orders received by 11:55am will be shipped on the same day.

    Please notice that the shipping companies do not deliver during the weekends and that transit time for shipments to remote areas may be longer. 

     

    COUNTRY STANDARD SHIPPING EXPRESS SHIPPING
    Australia 6 - 12 working days  4 working days
    Brazil 6 - 12 working days 3 working days
    Canada 5 - 9 working days 2 working days
    China 6 - 12 working days 3 working days
    Hong Kong SAR China 6 - 12 working days 2 working days
    Indonesia 6 - 12 working days 3 working days
    Israel 6 - 12 working days 2 working days
    Japan 6 - 12 working days 2 working days
    South Korea 6 - 12 working days 2 working days
    Lebanon 6 - 12 working days 3 working days
    Malaysia 6 - 12 working days 2 working days
    New Zeland 6 - 12 working days 3 working days
    Philippines 6 - 12 working days 3 working days
    Russia 6 - 12 working days 2 working days
    Singapore 6 - 12 working days 2 working days
    Thailand 6 - 12 working days 3 working days
    Taiwan 6 - 12 working days 2 working days
    South Africa 6 - 12 working days 3 working days
  • Will I have to pay additional charges to receive my shipment?

    According to your country's customs policies, customs duties may be added and collected before you are able to receive your shipment.

    Orders over these amounts could be extra charged in destination country.

     

    COUNTRY COST IN USD
    Australia  $810
    Brazil  $50
    Canada  $15
    China  $8
    Korea  $125
    Indonesia  $100
    Israel  $100
    Japan  $90
    Malaysia  $128
    New Zealand  $295
    Russia  $89
    Singapore $305
    Taiwan  $93
    Thailand $28