Help and FAQ
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Jimmy Lion - Support Customer Portal
Customer Service
Customer Service
ORDERS
What payment methods do you accept?
Can I include a note with my order?
What if I need to change my order?
I haven't received any order confirmation, is everything okay?
How do I apply a discount coupon?
SHIPPING
Do you offer free shipping?
How can I track my order?
When can I expect my order?
Where do you ship?
RETURNS & EXCHANGE
Do you offer free shipping on returns?
How do I set up a return or exchange?
What is your return policy?
OUR SOCKS
How do I choose the size for my socks?
How should I wash my socks?
What is hand-linked toe?
What materials do you use to make your socks?