Help and FAQ

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Germany

€

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Europe

€

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United Kingdom

£

English (IE)
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España

€

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México

$

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France

€

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Italy

€

Jimmy Lion
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Jimmy Lion

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English (IE)
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  1. Jimmy Lion - Support Customer Portal
  2. Customer Service

Customer Service

ORDERS

  • What payment methods do you accept?
  • Can I include a note with my order?
  • What if I need to change my order?
  • I haven't received any order confirmation, is everything okay?
  • How do I apply a discount coupon?

SHIPPING

  • Do you offer free shipping?
  • How can I track my order?
  • When can I expect my order?
  • Where do you ship?

RETURNS & EXCHANGE

  • Do you offer free shipping on returns?
  • How do I set up a return or exchange?
  • What is your return policy?

OUR SOCKS

  • How do I choose the size for my socks?
  • How should I wash my socks?
  • What is hand-linked toe?
  • What materials do you use to make your socks?

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